Refund Policy

At Fascino, customer satisfaction is our top priority. If you have placed an order through our e-commerce platform and we determine that we do not have a fresh copy of the product available, we will manually refund the amount to your bKash number.

Refund Process

  1. If we find that we are unable to provide a fresh copy of the ordered product, our customer service team will notify you.
  2. Our team will then process the refund manually to your provided bKash number.

Please ensure that the bKash number provided is accurate to avoid any delays in the refund process. If you have any questions or concerns regarding our refund policy, do not hesitate to reach out to our customer service team.
Thank you for choosing Fascino.